Shop With Confidence
Standard orders are typically processed within 5 business days and Express orders are processed within 1-3 business days. Shipping prices will be calculated specific to your location once you get to checkout and input your shipping address.
Every shipment comes with a tracking number and will be emailed to you once your package has shipped.
FREE Shipping for all orders over $150 CAD within Canada. It will automatically adjust at checkout.
If you’re ordering from outside of Canada, your order may be subject to import and custom duties and tax fees. Skinfolio does not have control over these charges and we cannot tell you what the cost will be, as customs policies and import duties vary widely from country to country. We recommend you contact your local customs office for more information on current charges.
If for any reason you refuse to receive your order and/or not pay the custom duties and taxes, your order will be returned back to us. In this case, Skinfolio will charge the customer for any applicable shipping costs and any applicable import duties and tax fees for return of the shipment.
RETURNS + EXCHANGES
Skinfolio wants our customers to be completely satisfied with their purchases.
Returns are accepted within 30 days of receiving your order for an exchange or refund. To request an exchange or refund, please send an email to: firstname.lastname@example.org with your name, order number and reason for the return/exchange. Allow 3-5 business days for processing.
Please note that Skinfolio is not responsible for any and all return shipping fees, lost or stolen packages. All sale/discounted items are final. Sale items and those purchased with a discount code are final sale & cannot be refunded or exchanged.
TERMS OF SERVICE + CONDITIONS
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Skinfolio has the right to change prices on services, Memberships and products at any given point. Skinfolio also has the right to cancel orders and refund customers’ money due to any pricing errors the company sees or for any reason.